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my name isn't fucking warren!
So today I bought a Snapper card.* And, let me tell you, it was vastly annoying:

1. Many of the dairies and other shops around Wellington that sell bus tickets do not sell Snapper cards (yet). This includes the Card and Mag shop on LQ, Kirby's, and the StarMart on the Terrace. I ended up buying mine from the City Stop on the Terrace, which was a hike away and also hugely irritating as I had visited all the other merchants in the same half-hour lunchbreak.

Presumably [info]tofulope bought hers at the dairy at the Railway Station. This means that of the 6-8 places which sell 10-trips within a 2 block radius of my work, TWO sell Snappers. This is NOT COOL.

2. You can't top your Snapper up with your credit card unless you buy a Snapper Feeder to do it at home. This costs $25 plus 2%.

3. All the cutesy references to "your Snapper swimming out of money" are making me want to STAB. STABBITY STAB STAB.

4. While I think most buses have Snappers now, not all do. I still have a few clips left on my 10-trip, but if I am caught out more than those few times I will have to buy another 10-trip this fortnight, despite the $55 I have spent on transport ALREADY — because, despite having purchased something which CLAIMS to be THE WAY OF THE FUTURE and WHAT ALL THE COOL KIDS ARE DOING, there is no guarantee that my little red card is an acceptable form of money on the transport I use EVERY DAY.

WAY TO PLAN FOR YOUR THOUSANDS OF BUS COMMUTERS, WELLINGTON CITY COUNCIL. YEAH. NICE GOING.

* New ticketing system for Wellington City buses - introduced late July, no sales of current 10-trip system from late August, completely compulsory (except for cash fares) from late December. See Snapper.co.nz for more details.

Comments

( comment )
[info]labellementeuse wrote:
Aug. 7th, 2008 07:01 am (UTC)
So, I'm actually pretty excited about Snapper, because CHCH has a metrocard system which is basically the same thing and it's 100% excellent - incredibly convenient and a big money-saver in terms of discounts. What they do here is charge a certain amount per trip, that trip lasts two hours, they charge you once again that day, and you pay a maximum of ten trips a week (five days). So you pay up to $21/week, so around $80 a month - significantly cheaper than Wellington's best deal which is the Gold Pass, but you're getting the discounts as you go, so it doesn't matter if you only travel two weeks in the month. How does Snapper look for discounts? What is this "transaction fee" you speak of? It's frustratingly difficult to find info online!
[info]tofulope wrote:
Aug. 7th, 2008 07:53 am (UTC)
I've used them in more than one city, and they can work really well but this just seems to be poorly executed. The don't have a lot of the benefits (like the capping you mentioned) and charge you each time you top up. I just hope they get the issues ironed out.
[info]maudlinrose wrote:
Aug. 7th, 2008 08:01 am (UTC)
I know it works really well in CHCH (and the Metrocard works pretty well in Auckland) but they don't seem to have worked it out here yet.

For one, it's completely unexchangeable with most of the other transport companies around the city. There's a 25% discount off the cash fare per ride, but you get charged for each trip you make.

The transaction fees are thusly: 25c for every top up in a shop (cash or eftpos only), or you can buy a Snapper Feeder for your computer (25%) and top up from your credit card, for 2% per transaction.

They're just putting the fares up as well, so I think I'm going to be paying in the order of $24/week for transport to and from work, plus whatever miscellaneous journeys I go on during the week.
[info]labellementeuse wrote:
Aug. 9th, 2008 09:31 am (UTC)
You were linked on wellingtonista! Which reminded me I hadn't replied to this comment.

The lack of interchangeability from company to company has always IMO been a huge pain in Wellington - can't get on an Eastbourne bus from Bordeaux to Courtenay Pl. because, hey, they won't take your 2-section tentrip! ridiculous. However, it's not actually a change there, so.

Transaction fees are shocking though! Really! (Although 25c is going to be a lot cheaper than 2% if you're adding on any significant amount of money...) (And an addendum that even if it says only cash or eftpos for shop top-ups, I'm willing to bet that some shops will do it credit card too - SMs have long accepted credit for bus tickets even though this is a theoretical no-no.)

Siiiiiigh.
[info]maudlinrose wrote:
Aug. 9th, 2008 10:08 am (UTC)
... I had to google wellingtonista! And, hee! (Probably the first time my lj has been linked ANYWHERE).

It's a comfort knowing that SMs might accept my credit card - I mean, usually I can arrange to have money on EFTPOS rather than CC but it's nice knowing that I might be able to use my CC to top up my Snapper if I suddenly needed to go somewhere towards the end of the fortnight and had no money on it.

My bus on Friday night didn't have Snapper yet - and this is a regular bus route at 6pm on a weeknight, so. Maybe I will have to buy another 10-trip this fortnight after all (I have 4 clips left). *still all cranky*

Yeah, the Eastbourne thing is a right pain, and given that so many people in Wellington commute from the Hutt or Porirua-way, I srsly do not understand why they haven't figured out some kind of regional system out yet. Blah.
[info]labellementeuse wrote:
Aug. 9th, 2008 10:15 pm (UTC)
Wellingtonista also said that buses without Snapper things will let people who present them with Snapper cards ride free? So try that tomorrow ;)

Hey, I still have a 2-zone and a 3-zone barely used from last summer, so I'm pretty annoyed myself. ;) Can't promise anything re:star marts - it really depends on how the system works - but there's a good chance, anyway.
[info]tofulope wrote:
Aug. 7th, 2008 07:51 am (UTC)
I got mine from the actual railway station - not sure about the dairy there.
[info]maudlinrose wrote:
Aug. 7th, 2008 10:57 am (UTC)
I just. This could be awesome. WHY IS IT NOT AWESOME?
[info]nishatalitha wrote:
Aug. 7th, 2008 08:13 am (UTC)
The Starmart on Lambton Quay doesn't have them either, so I bought one ten trip, figuring I'd buy a snapper laster on. Might put it off another fortnight though and buy another ten trip.
[info]maudlinrose wrote:
Aug. 7th, 2008 10:58 am (UTC)
Sigh. I'm just hoping that all my buses for the next... whenever... have a Snapper installed. Etc.
[info]laputain wrote:
Aug. 7th, 2008 07:42 pm (UTC)
At the risk of sounding like one of the Four Yorkshiremen, we would DREAM of having even a poorly executed integrated smartcard public transport ticketing system up here. I have to carry TWO count 'em stored value cards for the two competing bus companies that plough my route to work. Not to mention the train ticket for going into town.

Because of the fiddlyness of AKL geography, only integrated ticketing will make it convenient to use multiple trips in one journey, and thus persuade snobbish JAFAs to get out of their cars in a serious way.
[info]maudlinrose wrote:
Aug. 8th, 2008 10:37 am (UTC)
Yeah, it's not integrated - just electronic. If it were integrated it would make SO MUCH MORE SENSE.
[info]thesane wrote:
Aug. 7th, 2008 09:19 pm (UTC)
That really sounds like a truly awful system. I mean yes, the idea of being able to do things other than catch a bus with my bus card might have some appeal, but it sounds like the disadvantages far outweigh the few (possibly) good points.

I shall now sit here and be smug about living somewhere that has a good system (despite the occasional failure of the signs telling you how far away the buses are). And they keep working on public transport improvements too...
[info]maudlinrose wrote:
Aug. 9th, 2008 03:54 am (UTC)
:P AT LEAST WELLINGTON HAS HILLS OMG.
(Anonymous) wrote:
Dec. 16th, 2008 03:30 am (UTC)
snapper fees tagging off
what sucks is if you forget to tag off you get charged the maximum CASH fare for the journey so it doesn't even recognise you used a snapper.

for example if you go one zone and forget to tag off on a bus that spans 3 zones you get charged $4 for the fare

a load a shit if you ask me snapper you suck
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